Aware · Legal

Account and Data Deletion

Delete only your ledger, permanently remove your signed-in Aware account, or submit a deletion request without opening the app.

Last updated: July 3, 2026

Outside-the-app request

No longer have the app installed?

Submit a request here and we will process the deletion manually. You do not need Aware installed to request deletion. Include the email address linked to your Aware sign-in so we can identify the account.

Email a deletion request

Requests go to hello@useaware.xyz.

For your safety: never include your password, SMS message content, transaction details, or other financial information in the request.

1. Delete all data

Use Delete all data when you want to remove your ledger but keep the sign-in itself active.

What this does

  • deletes transactions, budgets, categories, and profile data from this phone
  • requests deletion of the backed-up ledger data tied to the current account
  • keeps the sign-in account itself active
  • returns the app to onboarding

What this does not do

  • it does not delete the Google-linked or phone-linked Aware account itself

2. Delete Aware account

Use Delete Aware account when you want to permanently remove the signed-in backup account.

What this does

  • deletes the signed-in Aware account
  • deletes the cloud backup tied to that account
  • removes linked sign-in access for that account
  • signs this phone out
  • returns the app to onboarding

Timing

  • The in-app account deletion flow is intended to remove the live signed-in account immediately.
  • Any residual soft-deleted cleanup records are purged by scheduled server cleanup within 30 days where applicable.
  • Local device cleanup runs as part of the same in-app flow on this phone.

Local-only users

If you never turned on backup and are using Aware in local-only mode, there is no cloud account to delete. Use Delete all data instead.

Important differences

Action Ledger removed Sign-in stays active Account removed
Delete all data Yes Yes No
Delete Aware account Yes No Yes

Support note

If an in-app account-deletion attempt fails because your session expired, sign back in and try again. Use the in-app Send Feedback link or the request option above if you need help confirming which deletion path to use.

For more detail about how Aware handles your information, read the Privacy Policy.